Etisalat Home Internet - Terms & Conditions

TERMS & CONDITIONS

Introduction

Etisalat Home Internet, Emails and any attachments contain confidential information. You must not read, print, copy, store, or otherwise use them unless you are the intended recipient. If you have received an email in error, please delete it and contact us directly. Without exception, we does not enter into any agreement through email communications and no email shall be construed or interpreted as binding Etisalat or creating any obligation (whether financial or otherwise) on our website. Please make sure you check attachments for viruses before opening. Please note that email communications may be monitored in accordance with the laws of the United Arab Emirates..

Our Role as an Authorized Channel Partner

As an official Etisalat Home Internet, channel partner, we are responsible for facilitating the selection and application process for Etisalat’s home internet services.

We provide information about various Etisalat internet plans, assist in signing up for these plans, and coordinate with Etisalat to ensure service activation.

We act solely as an intermediary, meaning we do not provide the actual internet services, customer support for connectivity issues, or billing services.All these are managed by Etisalat.

Services We Provide

Consultation: We offer free consultation services to help you select the best home internet plan that suits your needs based on speed, data requirements, and budget.

Plan Selection: You can choose from a variety of Etisalat home internet plans listed on our website or through direct consultation with our agents.

Facilitation of Application: We help with the submission of your application to Etisalat Home Internet, for your selected home internet plan and follow up on the service activation process.

Customer Support (Limited to Sales): We are available to answer your questions and provide updates about the status of your service application or any queries related to selecting a plan.

Billing and Payment Terms

All payments for Etisalat services, including but not limited to home internet subscriptions, are handled directly by Etisalat.

As a channel partner of Etisalat, we do not process, collect, or handle any payments from customers. Once your Etisalat Home Internet service is activated, you will be billed directly by Etisalat as per the billing cycle associated with the selected plan.

Customers are not required to make any deposits or advance payments to Etisalat Channel Partners at any stage. All payments are managed directly by Etisalat in accordance with their billing procedures.

Any payment issues, such as late payments, disputes, or billing errors, must be resolved directly with Etisalat. We are not responsible for handling or resolving any payment-related concerns. Service Activation Process- After you select a home internet plan and submit your application through us, Etisalat Home Internet will initiate the service activation process. The timeline for activation is determined by Etisalat, and we cannot guarantee specific activation times.

Any delays or issues related to service activation (such as technical difficulties, installation problems, or connectivity issues) should be addressed directly with Etisalat's customer service.

We are not liable for any delays in service activation or interruptions in the services provided by Etisalat.

Customer Responsibilities Accurate Information: You are required to provide accurate and up-to-date information when submitting your application for Etisalat services. Any delays or issues resulting from incorrect information provided by you will not be our responsibility.

Compliance with Etisalat Terms: Once your service is activated, you must comply with the terms and conditions outlined in your agreement with Etisalat, including payment deadlines, proper usage, and adherence to UAE telecommunications regulations. Cancellation or Modification of Services.

Cancellations: If you wish to cancel your Etisalat home internet service, the request must be made directly to Etisalat. As a channel partner, we cannot process cancellations or refunds.- Modifications: If you want to upgrade, downgrade, or make changes to your existing Etisalat plan, this must also be coordinated directly with Etisalat. We are happy to provide guidance on which plans may better suit your needs, but all modifications will be handled by Etisalat.

Privacy Policy: We respect your privacy and are committed to protecting any personal information collected during the application process. For more details on how we handle your data, please refer to our https://apply-homewifi.shop/privacy-policy/ page. All personal information collected by us is shared with Etisalat solely for the purpose of processing your application and activating your service. We do not sell or share your data with any third parties without your explicit consent.Limitations of Liability

Etisalat Channel partners are not liable for any issues related to the quality, availability, or performance of Etisalat home internet services. Any service disruptions, technical problems, or connectivity issues must be addressed directly with Etisalat.

Etisalat Home Internet

We cannot be held responsible for any losses, damages, or inconveniences caused by delays in service activation, installation errors, or billing disputes. All such matters fall under the responsibility of Etisalat. Intellectual PropertyAll content, branding, logos, and trademarks displayed on this website are the property of Etisalat and YALLA CONNECT. Unauthorized use of any materials on this website without prior written consent is prohibited.

Amendments to Terms and Conditions - YALLA CONNECT reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of our website or services implies acceptance of these changes.

Governing Law - These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of UAE Laws.Contact InformationFor any questions or concerns about these Terms and Conditions, please contact us at:

Email ID: home.elifeinternet@gmail.com

Phone:

Operating Hours: Monday to Saturday, 9:00 AM to 6:00 PM (UAE Time)

Official Etisalat Reseller

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Term & Conditions

About Us

Yalla Connect is an Authorized e& Channel Partner, providing a wide range of e& products and services, including home internet and smart living solutions designed to meet your everyday needs.

Yalla Connect Marketing Management LLC

Sundas Building- office 412

Al Nahda Second
Dubai, UAE

to verify partner information on the official e& website